About Norvia Care Solutions

A Walsall-based specialist health and social care provider, delivering person-centred domiciliary care, supported living and community-based support.

Tailored Support

Care and support plans built around the individual, not a fixed package.

Clear Communication

Honest, timely updates with clients, families and professionals.

Flexible Care

Support that adapts as needs change, from a few hours a week to 24 hour care.

Person-Centred Approach

Every decision starts with what matters most to the individual.

Our Mission, Vision and Purpose

Norvia Care Solutions is a Walsall-based specialist health and social care provider, delivering person-centred domiciliary care, supported living and community-based support. We exist because we believe people deserve support that fits around their life, not the other way round, this support is delivered with genuine compassion, consistency and respect.

We work with private clients, families, local authorities and NHS professionals to arrange practical, reliable support, and with healthcare professionals looking to build a rewarding career in care.

What Drives Norvia Care Solutions

01: Compassion

We care deeply about the people we support. Our carers approach every interaction with empathy, kindness, and genuine concern for the individual’s well-being.

02: Dignity & Respect

We uphold the dignity of every service user, treating them as individuals with unique needs, preferences, and rights. We celebrate diversity and promote equality in everything we do.

03: Excellence

We strive for excellence in the quality of our care, continuously improving through training, feedback, and innovation.

04: Integrity

We are honest, transparent, and accountable. We operate with the highest ethical standards and comply fully with all regulatory requirements.

05: Empowerment

We believe in empowering individuals to make their own choices, maintain their independence, and lead fulfilling lives.

06: Safety

The safety and safeguarding of our service users is paramount. We are committed to creating a safe environment and preventing harm.

Our Mission

Supporting Independence

Our mission starts with independence. Every support plan we create is designed to help the individual do as much as they can for themselves, with the right support filling the gaps rather than taking over.

Delivering Person-Centred Care

We take time to understand each person’s routines, preferences and goals before support begins, and we keep listening throughout, so care evolves as circumstances change.

Our Vision

Our vision is to become a trusted health and social care provider across Walsall and the wider West Midlands, recognised for compassionate, person-centred care and dependable healthcare recruitment. We aim to empower individuals to live with dignity, independence, confidence and choice, while continually expanding our services to meet the evolving needs of the people and communities we support.

Who We Support

We provide Supported Living and Domiciliary care to a wide range of individuals across Walsall, West Midlands, including:

Older adults (over 65) who need support to remain safely at home.
Younger adults (under 65) managing health conditions, disabilities, or recovery.
Individuals living with dementia, including Alzheimer’s disease and vascular dementia.
Individuals with physical disabilities, whether congenital or acquired.
Individuals with learning disabilities.

Our Commitment to Equality, Diversity & Inclusion

Norvia Care Solutions is committed to equality, diversity, and inclusion in all aspects of our work. We believe that everyone regardless of age, gender, ethnicity, religion, sexual orientation, disability, or socioeconomic background deserves access to high-quality, respectful care.

Our workforce reflects the diverse communities of Walsall, West Midlands, and we actively promote a culture of inclusion, mutual respect, and cultural sensitivity. We provide equality and diversity training to all staff and ensure that our care plans are culturally appropriate and tailored to the individual.

We are proud to serve and employ people from all backgrounds across West Midlands.